Question 1: Are you a trading company or a manufacturing enterprise?
A1: We are a trading company located in Shandong with over 10 years of rich industry experience. We can provide customized, effective, and high-performance chemical products. We have launched a variety of alternative products, making significant contributions to the development of both domestic and overseas markets.
Question 2: What is your delivery time?
A2: Generally, if the goods are in stock, it takes 5 to 7 days; if the goods are not in stock, it takes 15 to 25 days, depending on the quantity of goods.
Question 3: Do you provide free samples?
A3: Yes, we can provide samples free of charge, but we do not cover the shipping costs.
Question 4: Can you provide customization services?
A4: Yes, customization services are highly welcome.
Question 5: What are your payment terms?
A5: For payments <= USD 1000, full payment in advance is required.
For payments ≥ USD 1000, 30% must be paid in advance via wire transfer, with the remaining balance due before shipment.
If you have any further questions, please feel free to contact us.
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